Student Account Information

Questions about Charges to Your Account

The Bursar's Office is the centralized billing and collection location for students accounts and registration fee payments. The Student Account System bills students by mail for most of the charges due to UNO. Fees are subject to change without notice. If you have any questions about your financial relationship with the University we encourage you to call or come by the Bursar's Office. Issues regarding Delinquent Accounts are handled by Accounts Receivable.

Most charges and credits originate from the departments listed below. Questions about items on your statement should be directed to the appropriate department below:

Bursar's Office Administration Building Room 1006 (504) 280-6489 or 280-5500	Admissions Office Office of Admissions Administration Building Room 103 (504) 280-6595
Delinquent Accounts Accounts Receivable Administration Building Room 1006 (504) 280-3280, 280-3281, 280-3282	Financial Aid Programs Administration Building Room 1005 (504) 280-6603
Campus Parking/Traffic Violations University Police Campus Police Building Room 100 (504) 280-6666	Graduation/Special Fees Registrar's Office Administration Building Room 112 (504) 280-6216

Your Billing Statements

Account information will be accessible via Webstar. To obtain your account balance please logon to Webstar at www.uno.edu.

After logging on to Web-STAR, click on the Student Self Service link. Select the option named Finances and click on Financial Links. Click on the hyperlink named, Account Summary. This would give you an option to select a semester. Select this option prior to making a payment and to obtain current balances. The balance that appears on this panel represents the total amount owed to the University.

The Bursar's Office mails two types of billing statements. Your first statement of the semester, the "Account Statement", will be mailed to your home address approximately three weeks before the first day of class. Monthly Account Statements will be sent to your mailing address. Please ensure that all payments are received by the University on or before the due date.

If you do not receive an "Account Statement" prior to any fee payment period, check Web-STAR, or contact the Bursar's Office at (504) 280-6489, so that you may:

1. Obtain the balance owed and forward payment.
2. Confirm that the minimum payment amount has been received and that your class schedule has been confirmed.
3. Get a copy of the "Account Statement" (at Web-STAR or Bursar's counter).

Students not paying fees by the published due dates will have their class schedule cancelled.

You may pay the total fees in full, or if eligible, use the Extended Payment Plan Option (EPPO).

Failure to receive an "Account Statement" does not warrant exemption from penalties for non payment or any other restrictions. Students are responsible for satisfying all payment requirements. Failure to make payments by deadlines may result in administrative action. You do not need a fee bill to pay for your account balance.

Returned Checks
Any unpaid returned check will result in $25.00 service fee added to your account. A returned check will result in the following:

1. Cancellation of check-writing privileges at the University for one academic year.
2. Cancellation of any further class schedules.
3. Administrative holds on any further registration until debt is settled.
4. Academic records held; this includes final grade reports, transcripts, and access to grades via the telephone or web system.
5. An additional $75.00 Reinstatement Fee will be due if the returned check and service fee have not been settled by the statement due date.
6. Possible judicial action.

Delinquent Accounts
Your account will be delinquent if the total amount due is not paid by the statement due date. The monthly satements will be the only notification sent to you. A delinquent account will result in the following:

1. Administrative holds on any further registration until debt is settled.
2. Academic records held (this include final grade reports, transcripts, and access to grades via the web ).
3. Diploma held until debt is settled.
4. $75.00 Reinstatement Fee, in addition to your outstanding balances.
5. Placement of your account balance with a collection agency.
6. Delinquent payment history reported to all major credit bureaus.

Should your account become delinquent through failure to meet the installment terms of the EPPO agreement, the privilege of the EPPO for all future terms will be revoked automatically. In future semesters, payment of the total account balance will be required in order to confirm class schedules and complete registration. See details on EPPO link.